[Resolved]  Magicpin — Violation of sales package contract

Address:443 Hastings Colony VIP Bazar Kolkata 700075

I bought sales package by magicpin for Rs 14200 with online sales guarantee of Rs 34000 by magic pin during period of 6 months starting 12 January 22 till 11 July 22
Magic pin also charged marketing expense and delivery commission of food items during said period
The company miserably failed to meet targets and did not even make any visible efforts to drive sales during said period
The sales achieved was just close to 19000
The company continued to deduct package amount till October in clear violation of contract with sales ending at around 25000 in total period including one outside contracted period
The payment of Rs 14200 deducted from sales proceeds without explicit consent from owner of business is clear violation of contract and law .
We have sent repeated remonders and mails bit there is no resolution from magic pin instead they stopped any further sales which can be seen as arm twisting to agree to this unlawful violation of said agreement
The Magic pin is hence liable to pay complete amount if Rs 14200 along with marketing costs charged plus interest and loss of business till now

Arab Knights
Kolkata
[protected]
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Dec 16, 2022
Complaint marked as Resolved 
magicpin customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2022
magicpin Customer Care's response
Dear User, we apologize for the issue. Could you please share your concern at [protected]@magicpin.in so that we can check the issue.
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