Mahadiscom / Mseb / Msedcl — Bill payment issue - [ UPI Transaction incomplete ]

Consumer no.:[protected]

While paying the latest bill ( INR. 1450) for the month "Nov. 20" from "Mahavitaran" mobile app, the bill amount was deducted from my UPI account (Amazon pay). But the same is not reflected on the app. That means, it can't be traced back or seen in payment history.

Here are the transaction details captured along with snapshots in Amazon pay
Requested by : bd******[protected]@icici
Paid from : State Bank of India ******6763
Status : Successful
Bank Reference ID :[protected]

Can you please either credit the amount against this bill or refund it at the earliest.
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