Mahadiscom / Mseb / Msedcl — High bills and no action taken

Address:	Aurangabad, Maharashtra, 431001
Website:	www.mahadiscom.in/consumer/emails_md.shtm

Date – 27 March, 2017
To, Complaint board, MAHAVITRAN, Aurangabad
Sub – Higher electricity bills, non attendance of complaints and continuous bad torturing about recovery
1] I am residing on rental basis at Flat no.8, Sammrudhi Arcade, Darga chowk, Shahanurwadi, Aurangabad since 10 months. From the first month electricity bills coming on very high side. Below is the list of bills month wise. We have shifted in this flat on 19 May, 2016.
Owner name – Saroj Ramesh Navathe Residence and complainant’s name - Sunder Latpate
Consumer number –[protected]
Meter number – GTL79977
Billing unit – 4675/GARKHEDA/AURANGBAD URBAN II.DIVISION
1] June – 3050
2] July – 5140
3] August – 4750
4] Sept. – 4850
5] Oct. – 4220
6] Nov. – 5550
7] Dec. – 6910
8] Jan – 4260
9] Feb. – 5580
Total – 44310
2] Total amount paid up to 17 Mar.2017 – 41, 580
Pl note that we are paying monthly average bill 4933 Rs.approx.
3] We are two members in family and have routine equipments as normal family. We four times visited your various offices but they neither take written complaint nor listen to us. All they say arrogantly that you must pay the bill and our meters are ok.
4] We are very anxious to sort out this problem as any normal person cannot pay high bills. We even contacted an electrician and checked if anything wrong. But he said nothing wrong with equipments and usage.
5] Only once your office took our complaint on 10 Jan.2017 but no action taken.
6] Every month we go to your office requesting to give installments. Since 17 Mar.2017 we have paid 41, 580. On 17 Mar. 2017 we have paid installment of 2650 and new bill came on 18th of Rs. 5560 having last date of 30 Mar. 2017. Now again I should go to your office and plead to give time.
7] Now since two months your employees come at any date and time and say they have come to cut the electricity. They have no time to listen or see the payment receipt. They simply play their equipments and say now they are cutting the wires.
8] Your employees said that our company is holding our salary and we must recover the bills no matter what. If we do not do this our company will go in private hands. It is your problem but why normal citizens get tortured? In one week they visited us three times and do not listen or see the papers.
9] Now I request you to take following actions.
10] Check all bills and check the meter or replace the meter.
11] Return excess amount paid by me within 10 days or I will be forced to take legal action against your company.
12] Give instructions to your officers and concerned staff not to cut the electricity. If this happens I will go to high court and customer court. To get justice I will go to any authority.
13] Keep maintain status quo as it is up to result.
14] Hence it is my request that take this matter seriously and give solution to my problem at earliest.
I hope you will take appropriate action, or we will force to take actions against you.

Yours sincerely,
Sunder Latpate,
[protected]
Working Journalist and counselor
NOTE- all previous complaints and bill copies attached.
Copies to - The Chairman/Managing Director/Director [Operations]/
Director [Finance]/Director[Projects]/Manager Customer Care/All concerned officers