| Address: | Thane, Maharashtra, 400612 |
Hi,
I (Consumer number:[protected], billing unit: 4391:mumbra s/dn) haven't yet received any resolution on my incorrect billing. Service requests as stated below. These requests appears closed but without any resolution.
Brief description of issue:
In the bill for jun 2017, meter readings were not taken, and as an average 294 units were charged.
The previous meter readings in the bill indicated as 16009, however the current meter readings in the bill also indicated as 16009, although 294 units was considered as consumption and charged accordingly.
In the bill for jul 2017, meter readings was taken, the meter readings was 16564. The previous meter readings still indicated as 16009 and the consumption reflected as 555 (Which is incorrect, as i have already paid for 294 units from this)
Following tickets were raised to highlight the concern, however these were closed by msed without any action or feedback to me. Waiting for msed to respond and resolve.
[protected] complaint - meter reading - correction closed 31 jul 2017 10:25:18 am
[protected] complaint - meter reading - correction assigned 31 jul 2017 08:49:57 am
[protected] complaint - meter reading - correction closed 23 jul 2017 08:14:42 am
[protected] complaint - meter reading - correction assigned 22 jul 2017 08:53:29 am Was this information helpful? | 
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