Mahadiscom / Mseb / Msedcl — irresponsible behaviour and response from official

Address:Thane, Maharashtra, 401209

There has been power cut since last 24 hours and the boatd officers are unable to provide us the status or timeline as in when can we expect the electricity back. The officer was so rude to reply to our query and everytime we call he has only one answer that we don’t know when the electricity will come.
As a consumer we have rights to know the status of the powercut and when can we expect the electricity back. It’s very disappointing to get an insensitive and irresponsible response from the official.
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Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
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Dear Sir or madam

I'm Rajaram S Ghadge.my customer no[protected].my connection is not working from 25 may 2018 and till date there is no any action taking to regarding this.
I'm visits the mseb office so many times so please my request to you please take some action.

Thanks.
Electricity utility is increasing day by day earlier it was around Rs 600 and, now it has been increased to Rs 1100 but the daily usage of electricity is same as we used to have earlier.
Please check the meter or else replace the old meter with a new one.
I have attached the image of the bill that has all the details.
Plz power on at mohgaon zilpi tab. Hingna dist. Nagpur . Bcs study very important so I request u immediately action

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    Mahadiscom / MSEB / MSEDCL Phone
    +91 22 2261 9100
    +91 22 2261 9300
    Mahadiscom / MSEB / MSEDCL Address
    Hongkong Bank Building, M.G. Road, Fort, Mumbai, Maharashtra, India - 400001
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