Mahadiscom / Mseb / Msedcl — mseb high bill not received after online and offline complaint

Address:

411057

This is regarding high bill of inr 39000 in last two month. Generally i get a bill of inr 500, but the person who take reading took reading of wrong meter. Hence i made a complain online on 10th november and to my surprise it is in assigned stage. It is very disappointing. The wtory does not end here, i took screenshot of my meter and visited mseb office on 27th november to get oct18 and nov18 bill revised as per my actual meter. Again its not done till date.
The attitude of the office person was very bad, i do not understand at first point you will make mistake and act as if consumers have made mistake.

Below is the details:
Complain no: 9440067
Consumer no:[protected]
Unit: 4636

Please revise bill of oct 18 and nov 18 and send correct bill going forward, so that i can pay bill and avoid disconntion. Attaching letter submitted to mesb shanvi office pune.