Mahadiscom / Mseb / Msedcl — no msedcl technician visiting the site where short circuit has taken place and the flat is without electricity for past 3 days

I am a senior citizen. There is short circuit in meter no [protected] consumer no[protected] unit no 4732 ishwar nagar bhandup and complaint was lodged on[protected],[protected] and[protected] but no technician from msedcl has come and repaired and restored the connection. Within minutes of lodging the complaint and getting the service request no on the registered mobile number, another sms is received stating complaint number is resolved. Kindly look into the harassment and get the wiring repaired. Please convey the mobile number of the technician before he comes to repair.