Mahadiscom / Mseb / Msedcl — payment got deducted but the transaction showing as failed

Address:421202

I had paid my electricity bill of april month through online payment on 07/05/2019, for amount rs.1830. That time amount of rs. 1830 was deducted from my hdfc credit card account but transactions failed due to some error occurred. Now payment of april month is not showing on the official website of msedcl, not in bill history and payment history. So i request you to please look into the matter and refund me rs. 1830 in my account.

Note: the screenshot of the payment has been attached for your reference.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Team,

I stay as tenent at mr ghorpade's place, Please find the attached screenshot, i have made the payment well in advance but it is still reflecting not paid in your site.

Can you please check this and provide me resolution asap.

Thanks and Regards
Hitesh Boricha
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mahadiscom / MSEB / MSEDCL
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    4129
    Pending
    0
    Resolved
    504
    Mahadiscom / MSEB / MSEDCL Phone
    +91 22 2261 9100
    +91 22 2261 9300
    Mahadiscom / MSEB / MSEDCL Address
    Hongkong Bank Building, M.G. Road, Fort, Mumbai, Maharashtra, India - 400001
    View all Mahadiscom / MSEB / MSEDCL contact information