Mahadiscom / Mseb / Msedcl — poor service

Sir past from few months we are facing problems because of fluctuations of voltage in electricity what is been provide through MSEDCL, on complaining there is no action taken yet and now from last 5, 6 days around 11pm to 12am at night time in our area electricity trips due to heavy load an on complaining the engineer who is in incharge ( Siddhart Khobragade ) of ballarpur area balaji ward ( district Chandrapur ) is not taking any action and even not answering our questions and not receiving any call.
We are finding difficult to sleep as it's summer, so it's our kindly request to you please take suitable action and help us.
Thanking you.