Mahadiscom / Mseb / Msedcl — transaction failed but account got debited. amount not yet refund - consumer number, bu, pc:[protected], 4861, 01 | |||
Hello team, On 31st may, i made mseb bill payment through bhim app for consumer number, bu, pc:[protected], 4861, 01. The payment failed for the 1st txn and pass in 2nd txn but for both transactions my account was debited. For the unsuccessful transaction, i have not yet received the refund yet. I checked with my bank (Icici) and they confirmed that the payment for both the txns are received by the biller and i should check with the biller for further action. I request to kindly check for the fail transactions and do the needful asap. Following is the enclousure for reference. Description value value Consumer number [protected] [protected] Bu number 4861 4861 Bill cycle 1 1 Charged amount 1340 1340 Transaction id [protected] [protected] Transaction date 31-may-18 31-may-18 Transaction time 20:28:29 20:29:53 Bill pay id ic99sktq6ttk ic99b1wecyaj Status failure pass Thanks & regards, Pramod - [protected] Was this information helpful? | |||
Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint. | |||
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Hongkong Bank Building, M.G. Road, Fort, Mumbai, Maharashtra, India - 400001
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