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Mahagram Payments Private Limited — fraud company security deposit not refunding

Date of incident: 22/01/2018

Incident-
I take nsdl pan card service from mahagram.in by paying 10, 000 security deposit (As they mailed this is fully refund).

But initially they said it taking 3-4 working days, to activate nsdl paam id.
But after regular followup with the client they didn't give me paam id.

Where ever i trying to contact them, they politely saying it will activate today only. But it was more than 45 days, account still not activate. They only given me egram id "ag010329". Where i nothing to do. (They said you are not authorise to access the service because you applied for nsdl agent)

But nsdl agent also not activating.

Again i contact them recently, they said your documents was not complete, but initially (Before make payment) i asked and told that please make sure all documents are complete, after complete all document i will make payment, that time they said it was complete only payment is pending.

And now i said for refund me my money, i do not want to take your service, they said it can't be refund, as per the company policies. But i seen no where is mentioned in mail that fully refundable security deposit is not refundable.

Later i hear that the company is fraud company, all staff also doing fraud business in india.

I confirmed from nsdl, nsdl not given any licence or authority to mahagram payments private limited.

fraud company security deposit not refunding
fraud company security deposit not refunding
fraud company security deposit not refunding
fraud company security deposit not refunding
fraud company security deposit not refunding
Complaint comments  5 Comments     Updated: Share0Tweet0

Comments

Dear Manoj,

As per your grievance reported to us, We have resolved your issue.
Pls do let me know if you have any other issues / concerns pls do write to us at [protected]@mahagram.in.

Thanks,
Team Mahagram
NARESH DORA's reply, Apr 24, 2019
Respected sir,
I am Naresh Dora from AP and my egram id AG009093, registered number.. 8897739706..and my gmail [email protected] the company is not provide CSP and refund my money 20, 000...till date...I applied CSP November 2017...they are not received my cell and mail's... Please help me and refund my money... Please I am poor boy and 4months salary of my mom...I deposits for need a job..but it's Froude ...if the company is not Froude response about my problem and solve it..so my coordinate number 116 and his name is Remma Gupta...
Dear Manoj,

Inconvenience caused is highly regretted. To help resolve your query/concern, kindly reach us on [protected]@nsdl.co.in
What the hell you people, you are not responding a the mail, but here you commented as you resolved.

You ### man, who cheating people.

How dare you commented as resolved.
Dear Mr.Manoj,
We really apologize for the inconvenience caused to you. Is the issue still persisting?
Please do write to us at [protected]@mahagram.in
Thanks,
Team Grievances
Dear Sir,

My Agent Code- AG011038, Application ref no.- MG68689. I've paid RS - 18000/- on[protected] with Payment ID[protected] & Ref ID- [protected] for BOB KIOSK BANKING.

After receiving the authority letter, I've visited the linked Bank branch as per information but they refused 'AUTHORITY LETTER' & saying there is no vacant place for KIOSK BANKING & kindly contact the linked organisation, After that i contacted our sales coordinator Reema Gupta but no any response from her and also she does not receive my call them i call on customer support executive always says talk with your sales coordinator.

I do not get the BOB Kiosk services in my location, so kindly refund my deposited money.

Thanks & Regards
Avinash Kumar
+91-[protected]

NARESH DORA's reply, Apr 24, 2019
Yes...bhai me bi BOB CSP me kiye apply kiya...20000 deposits bhi ki bhaiya...kya karenge...please kuch bathona bhai..
.

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    Maharashtra
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