[Resolved]  Mahanagar Gas Ltd — High Bill amount

Address:

Mumbai City, Maharashtra

Good Day. I am in lot of trouble when it came in regards to the Mahanagar Gas Ltd BP [protected].I am a 60 years lady living with my husband mr Henry Pereira.I have got the gas connection from 2007 we are the regular payers for all the bills.Currently the Mahanagar gas has send us a bill of Rs 24, 523.00 for the last 7 months.They had just send us the bill last month also for Rs 23, 399.00.Being a couple in the house we dont cook much food how come we get a bill so high.When we already wrote 2 complaint letters and had send no resolvation done .The Meter was running properly ever time they were taking the reading and sending the bill we used to make the payment.Then in the month of August 2013 they told us that it was some technical problem in the meter and changed it after that we got a bill of RS 350 in August 2013 where we made the payment.Then for the next 7 months we did not get the bill but they were taking the reading we even told the meter reading people that we did not get the bill but no reaction.In the month of April 2014 they send us the bill of Rs 23, 399.00.I couldnt visit the office since i had gone out of town to my daughters place. When i came back and visited the Main office in Bandra on 3 July 2013 they mistreated me they were not ready to listen to me in the accounts department when asked to talk to the manager they themself call their collegue and spoke to me rudly stating themself as a manager. We need a resolution asap.As a senior citizen we requesting a help. Regards, Rita and Henry Pereira