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Mahanagar Gas — Non Installation of Gas connection

I have made payment on 13 February 2020, for installation of a new connection.
BP No is [protected]
I have been asking about the new connection from customer till date I am not aware of the date of installation
complaint no is 5353586
Could you please help
Thanking you
Ashley Dsouza
Mob:[protected]
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    Mahanagar Gas
    Customer Care Service
    Customer satisfaction rating
    18%
    Complaints
    516
    Pending
    0
    Resolved
    92
    Mahanagar Gas  Phone
    +91 22 2401 2400
    Mahanagar Gas  Address
    G-33 Block, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
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