Mahanagar Telephone Nigam [MTNL] — amount not getting updated in mtnl bill

Address:

400086

I had paid bill for the following 2 accounts on 23rd august from tapzo, but the amount was not taken at mtnl but i was charged from credit card company.

Phone number 1 : 25159026, account number: [protected]
Phone number 2 : 25133257, account number: [protected]

My transaction id's on tapzo is u5df99e7f47c800263ac8e500 &u5df99ceb22c800263ac81100

Have attached the receipts snapshot.

Also, today i tried to pay bill for mtnl and the amount got debited from my credit card but the payment was declined on mtnl.

What is going wrong with mtnl website?? Why the transactions are getting debited from credit card and other apps but are not updated in mtnl website??

Request you to kindly have a look on this

Regards,
Dishank jain