Mahanagar Telephone Nigam [MTNL] — billed for the month wherein service was not given

Website:Mtnl

Hi
I surrendered my mtnl phone line n broadband service after the lineman rudely asked me to find an electrician to fix my problem as his responsibility of the working service is only till the electric room on the ground floor or go ahead and complaint to the 'bade sahab'.

As a consumer shud i bear with dis rude behaviour? Secondly when i went to place a request for surrender the gave me a list of procedure that i patiently followed including the payment of the last bill generated. Finally with an assurance that the refund wud be credited in 2months time i was given 229 buck as refund instead of 1000 bucks assured. The reason that they had billed me for the month when the service did not reach my home but probably it was working on the ground floor level. How far is dis justified? If this is the service i get i think for adhering to the procedure i suggest nyone who is planning to surrender an mtnl line... Do not bother to give up the box or the pay up ny pending bills. The oldies in the mtnl office are simply useless so save your time n money.
Thnk u
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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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absolute ######## service n attitude

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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
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