Mahanagar Telephone Nigam [MTNL] — complain for dead landline[protected] /[protected] since 12 month

Address:

Mumbai City, Maharashtra, 400070

F : tel no[protected] /25038600
Account no : [protected] and [protected] respectively

Respected sir / madam
I would like to bring to your notice that my bussiness landline above mentioned is completly dead since 6 month whose complain no is 7884 and 8057 respectively
After many follow with agm, dgm, ed, lineman and other office only outcome received is that we have major cable faculty in your area
I wanted to know that why other landline is working in our area and my phone is dead since 6 month if you say there is big cable faculty and also would like to know that how much time is required for you to clear the issue i think i have give you enough time for the same i would also bring to your notice that you raising bill for faculty line and we paying the same from 6 month
I have got very unsatisfactory answer from your department

I would request you to do the needful at your earliest or you would force us to take matter with consumer court and with social media

All the evidence of the follow up with your officer through whatup and phone call is attached below