Mahanagar Telephone Nigam [MTNL] — Complaint for landline and broadband tel. No. 22788314

Address:

New Delhi, Delhi, 110091

Sir

This is to inform you that i booked my complaint for telephone instrument and broadband connection on my phone[protected] on 04.07.2017. Since that day my internet is not working. Further the telephone instrument is also not working.

It surprise me that yesterday i have received a message stating that your complaint has been sorted out. However, no one has visited my place and it is not possible that instrument complaint is sorted out without verifying from the customer.

I would request you to kindly look into the matter and in case the department is not in a position to handle the complaint of its customer, please cancel my internet connection so that i can switch over to other service provider. So, please sort out this problem immediately and oblige.

With regards,

Manoj madhwal
S/o kalawati madhwal
Tele. No.[protected]
Mob no.[protected]
269-d, pocket - c, mayur vihar phase - ii.