Mahanagar Telephone Nigam [MTNL] — Dead phone line since 7 months

Address:

Jebel Ali Free Zone, Dubai, UAE

Respected Sir/Madam,
This is to inform you that I have been using MTNL services since Forty years approx. My landline number 25365313 is dead since 7 month.

My Father has Visited Several times To MTNL Charai (Thane – West) my father Precious time and calling several times Mr. Tiwari +[protected]. I was in India In December-2020 visited MTNL Charai Thane several time I meet with Mr. Tiwari.
I requested Mr. Tiwari but it appears to me he is only giving excuses saying cable fault. 2 technician has came and do the temporally work and the telephone was working in mid of December-2020 only for 3 days telephone was working. We pay bill on time as well we are facing big problem.
You are requested to fix the problem tomorrow, as now I am frustrated.
Customer care numbers always run a message that they are busy throughout the day (Indeed surprising).
It seems that MTNL wants to lose even its few existing customer and permanently close down its business soon if such attitude continues I near future

I am a NRI and going to take this matter to international channels of seeking justice including the press