Mahanagar Telephone Nigam [MTNL] — landline and broadband fault since 3 months

Address:Mumbai City, Maharashtra

My landline number is not working since 3 months. Despite repeated attempts to the mtnl office and numerous calls no one seems to look into the matter . All the customer care numbers mentioned on the site are useless as no one picks up the call and the phone is busy the whole day . On personally visiting the office we are told to simple disconnect the line or wait for the problem to get resolved . It’s a matter of more than three months now I.e from November, 2018. We don’t have any redress available as the bill is deducted from the account timely without any substantial service provided .
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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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    Mahanagar Telephone Nigam [MTNL]
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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Mahanagar Telephone Nigam [MTNL] contact information