Mahanagar Telephone Nigam [MTNL] — landline connection

Address:

91-A ,Koliwadi , S P. Marg , Mumbai 400002, Mumbai City, Maharashtra, 400002

I have launched a complaint for my landline in june for getting disturbance in line however after multiple complaints through phone no one even attended the issue. I stopped paying a bill and then i started receiving collection calls to pay bill where i shared my reason of not paying a bill and this continued till nov. Finally i wrote a mail to grievance team then after 5 months it was resolved on 13th nov so next day thst is on 14th i paid the bill and confirned payment details to concern team but till today i line is not connected