Mahanagar Telephone Nigam [MTNL] — Landline connection not working since from February to September 2020

Address:Hari Nagar

Hi,

I am a user of MTNL landline number 28125259 with CA no. [protected]. I am very disappointed with your service quality and line man service. It has been almost 9 months (January 2020 to September 2020) that I am registering complaints about the same.

I have registered so many complaints online regarding line faults or instrument problems at MTNL Portal/website which you can also check in your records. None of my issues has been resolved by you and also you have closed all my complaints with no effects or without repairing it. I have also sent so many Emails at ( [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, feedback.[protected]@bol.net.in ) about this issue but no one reverted me back. I have also attached below the copy of that emails and the last 6 complaints history along with this E-mail.

I have not availed any service since 1st January 2020 till date due to faulty connection. I have already paid my January bill attached below but not paid any bill after January 2020 because no one came to me to repair my connection. Please waive off all my pending bills from 1st February to 30th September 2020 and fix my landline asap. Please carry on your necessary procedures regarding waving off my dues and let us know.

--
Thanks & Regards,

MOHIT TOHANI JASSAL
([protected])
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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
Oct 05, 2020
Updated by MOHIT TOHANI JASSAL
Hi,

Still no one is responding to my calls or tons of my E-mails regarding this complaint.

Everyone can see below attached E-mail's screenshot "what an Idiotic response I got from [protected]@bol.net.in.". When I replied to that Idiotic response still no one cares to replay back again!

Once someone from MTNL reply to my emails or call me on below mentioned number and resolve this problem, I will surely submit this complaint as resolved!!

--
Thanks & Regards
MOHIT TOHANI JASSAL
([protected])

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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
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