Mahanagar Telephone Nigam [MTNL] — landline not working for the past six months

Address:Mumbai City, Maharashtra, 400 018

I have been complaining for the past six months regarding my landline that has not been working and there is a cross connection. The complain number is 6147. Nothing has been done about it. Or even if temporary it is repaired for a day or two it stops working again. I have been paying all my mtnl bills on a regular basis. I would like a permanent solution. I have also been informed that bmc is not giving permission to put a cable how is that my fault do look into it.
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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Mahanagar Telephone Nigam [MTNL] contact information