Mahanagar Telephone Nigam [MTNL] — Landline Not Working since Feb 2020 but INFLATED monthly bills

Address:

Wadala Telephone Exchange Building, Ground floor, GD Ambekar Marg, Mumbai, Maharashtra 400014

MTNL Landline is registered with WADALA Branch, MUMBAI pin 400014

MTNL Landline number has NOT been working since FEB 2020, instrument is DEAD since.

We have been paying bill of Approx 540 per month regularly for 1 year despite instrument DEAD. Phone belongs to my SENIOR CITIZEN mother 81 yrs age.

MTNL Wadala Mumbai, you are hereby put on NOTICE legally, to either carry out effective repairs or stop billing this number with HIGHLY INFLATED bills. Suspect something FISHY by landline being given to others for use when instrument is DEAD.

KINDLY PREPARE your BOOKS for FORENSIC AUDIT. This case justifies a Class Action and FIR.

Please find INFLATED BILLS attachedm despite a DEAD INSTRUMENT.