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[Resolved]  Mahanagar Telephone Nigam [MTNL] — modem not working and nobody visited

Hi, my modem isn't working almost for a month and registered complaint many times but nobody visited and they close complaint without rectify the issue. Whenever i call to the customer care they just give me a complaint number but no solution. They talk senseless and unprofessional. They told me can't do anything and visit to mtnl office. They are unprofessional and their customer service is pathetic. Even i want to disconnected this connection i have to visit to their office many times. But they're raising bill every month without giving any service and dead modem
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Mar 16, 2020
Complaint marked as Resolved 
Mahanagar Telephone Nigam [MTNL] customer support has been
notified about the posted complaint.
Mar 16, 2020
Updated by Simmi Sindhu
It's not resolved yet.
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    Mahanagar Telephone Nigam [MTNL]
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
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