Mahanagar Telephone Nigam [MTNL] — MTNL landline surrendered still receiving bills

Dear Sir/Madam,

I have surrendered my MTNL connection landline no. 20857997 and FTTH on 21/02/2022 due to change in address. My past address was 701 Akashratna, Anushaktinagar, Mumbai 400094.

I have submitted the instruments to the MTNL office at Anushaktinagar, Mumbai and then submitted the copy of the acknowledgement receipt (attached) to the Mankhurd MTNL exchange office at Chembur Naka. They stamped the receipt and asked me to take a photograph of it.

Please find attached the stamped receipt.

I have paid the bill befring surrendering the connection.

To my surprise I have again received a bill for the Telephone number 20857997.

Please do the needful and disconnect the connection in my name.

Best regards
Apu Sarkar
Mobile [protected]
Present Address: 503 Sidhivinayak Opulence
Deonar
Govandi East
Mumbai 400088