Mahanagar Telephone Nigam [MTNL] — MTNL pathetic broadband service

Address:	Thane, Maharashtra, 400606
Website:	selfcare.mtnl.net.in/Mumbai/Home.aspx

Hello,

Please note that I would like to bring into notice the pathetic MTNL service provided at Thane Lokmanya Nagar branch .

My internet broadband service was down since one month . When complained they mentioned its cable fault and will be fine in

few days. The internet connection was never restored .

Earlier in January also the internet service was not provided for nearly 3 weeks and I was still made to pay the bills to

restore the internet connection . They also included reconnection charges .

My plan was express combo (specially for internet), for which the initial charges were Rs 699, but it gradually

increased to nearly Rs 900, and I had no formal intimation about the increase in charges .

The officials at the Lokmanya Nagar MTNL branch Thane west are very rude and are un-cooperative.

I have gone through a lot of inconveniences due to the pathetic services of MTNL Thane west Lokmanya Branch .