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Mahanagar Telephone Nigam [MTNL] — Non refund of deposit

Sir,
i surrendered my telephone connection (no[protected], and submitted the instrument and all accessories to the exchange at Lallubhai park, andheri west, mumbai on 15.09.2020.

inspite of following up, i have yet to receive my proceeds.
kindly help
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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
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