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Mahanagar Telephone Nigam [MTNL] — Not able to receive the port code

I've been trying to get the port code of my MTNL sim no. [protected] but whenever I sent the message "PORT [protected]" to 1900, I always get the reply "your request for UPC has been delayed. Please wait while your request is being processed." followed by "Request for UPC for you mobile no. [protected] could not be processed. Please try after sometime."
I've tried so many times but still unable to receive the code. I contacted the MTNL customer care service but they just cut my call abruptly. Kindly help.
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    Mahanagar Telephone Nigam [MTNL]
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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
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