Mahanagar Telephone Nigam [MTNL] — refund letter submitted date january 10, 2019 mtnl no. 26711975

Address:

Flat No 3, Tata Bldg, Dhunbaiwadi, Dadabhai Road, Vile Parle (West) Mumbai 400056, Mumbai City, Maharashtra, 400056

With ref to subject mention mtnl no. 26711975, connection belong to my brother who expired in september 2019 and i had submit the letter to discontinue the connection to your respective office.

I have clear all the dues for the said no immediately without any delay.

I am now totally frustrated with all this pathetic service as till date i have not received deposit refund.

Whenever i call your your bandra office (Now shifted to vile parle east), excuse is give that mtnl don't have funds they have not given us the salary from last 2-3 months.

And today tried to contacted on number 26120301 but lady who attended the call was rudely responded and hung up the phone.

I do have to second mtnl connection 26708339 for which i pay the bill payment on time, if we don't pay than mntl will debit the late charges than mtnl will not consider the same.

Please take some actions and resolve my problems.