Mahanagar Telephone Nigam [MTNL] — Refund of Bills for Landline

Address:

Goregaon Telephone Exchange, SV Road, Goregaon West

The Services of following Landline is not working since May 2019:
Landline No. 28737904 C.A. No.[protected]
Landline No.28767488 C.A. No. [protected]
Landline No. 28788528 C.A. No. [protected]
We had informed MTNL Ltd about the same in writing on 13.05.2019. We have made telephonic complaints regarding the same many times.The complaints were recorded but line was not repaired. On personal visits for complaint, we were told that there is technical fault and line will start as soon as repaired.
However, the telephone Bills were continuously charged and were paid by us through ECS.
We are attaching the details of Bills paid by us and Complaint made.