Mahanagar Telephone Nigam [MTNL] — Regarding Disconnect of Land Line Connection

Address:

MTNL, Luxmi Nagar Telephone Exchange, Delhi

To, Date: 4th May 2022.

The General Manager,
MTNL Luxmi Nagar / Chitra Vihar / Preet Vihar,
Delhi – 110092.

Sub: Regarding Disconnect of Land Line Connection
Ref: Telephone no.[protected] CA no. [protected]

Dear Sir,

I am 91 Years old and required your Land Line Connection at all times besides me to be used in case of any emergency, but unfortunately your phone is most of the times dead and not useable, it clearly seems that it is in a state of emergency more then me and require your attention. So I request you to please take this connection home and take care of this connection as I am unable to run after you to call for your emergency care every other day while continuing to pay its bills regularly.

So, I hereby request you to kindly disconnect all services for my telephone No. 22549705 CA No. [protected] with effect from 15.01.2022 as the phone is lying dead since the Complaint made on 15th January 2022 Time 9:43:58, vide Docket No 3. (Copy attached).

Kindly note, further billing will not be paid by me after the effected date. You please send someone to collect the telephone instrument and any other document (pertaining to refund or otherwise required) as I am not able to visit your office(s) to do the same
Please do the needful at the earliest to affect the surrender and also refund the bills paid against the non-working number as I have not been able to avail your services, yet I have paid in anticipation of the resumption of Land line which is not happening and has in fact become a frustrating experience of always picking up a dead phone.

Thanking You Sir,

Yours Faithfully,
Manohar Lal Chopra
Place: Delhi
Date:- 04/05/2022