Mahanagar Telephone Nigam [MTNL] — Regarding failed bill payment of landline

I had made a bill payment through credit card of landline no[protected], it was failed but amount got debited from my card. Later i paid the bill but the amount which got debited previously was not reversed. I have mentioned the details of failed transaction below.
Date of transaction - 07/05/2022
Time : 13:42
Amount - 1799
Transaction id - [protected]
Mode of payment - credit card
Name of the card holder - Suhas A
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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
May 20, 2022
Updated by Suhasarmaty
Please do the needful at the earliest
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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
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    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
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