Mahanagar Telephone Nigam [MTNL] — surrender of instruments

By speed post
25th november, 2017
The commercial officer,
Mtnl, janakpuri,
New delhi.

Sub: surrender of telephone no. 25512752 – ca no. [protected].

Dear sir,

By my letter dated 24th november, 2017 i had made an application for disconnection of telephone no. 25512752, ca no. [protected] and had also sent the telephone instrument issued to me by the mtnl. However, the mtnl office at janakpuri has not accepted the telephone instrument returned by me on the alleged ground that a telephone instrument with “caller id” was issued to me.

2. I state that neither i had requested for caller id instrument nor was any such instrument installed in my office. Telephone instrument with caller id was ever issued by the mtnl the same appear to have misappropriated or misused by the staff of mtnl at the time of installation the telephone and only an ordinary telephone instrument was provided to me.

3. I, therefore, request to make an inquiry into the entire episode and accept the telephone instrument issued to me without caller id facility and demand for rs. 400/- raised against me may kindly be withdrawn.

Yours faithfully,

(R. D. Makheeja)
Advocate

Copy to chief general manager, mtnl ltd. Khurshid lal bhawan, janpath, new delhi, for information and urgent action under advice to me.

(R. D. Makheeja)
Advocate
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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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I attempted online prepaid recharge of ₹200 today i.e.on 1st Dec 2017 around 5.50 pm for Mobile no.[protected] through net banking.Amount is debited from my account but no recharge yet n no msg rcvd so far...So pl look into d matter.

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