ADVERTISEMENT

Mahanagar Telephone Nigam [MTNL] — Transaction completed but mobile not recharged

I have made 2 online recharge of Rs. 75(sim validity) and Rs. 10 (top up voucher) on MTNL mobile no. in the month of may 2022 but recharge was not done. It showed a successful transaction but my sim validity is not extended. Please see screenshot from bank for transaction details. If recharge has failed then my amount should be credited to my bank account. Kindly take a serious note of the complaint do the needful urgently.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
Complaint comments 
Share
Tweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mahanagar Telephone Nigam [MTNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    33%
    Complaints
    2830
    Pending
    0
    Resolved
    929
    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Mahanagar Telephone Nigam [MTNL] contact information
    ADVERTISEMENT