Mahanagar Telephone Nigam [MTNL] — Unprofessional working of MTNL -worse service

Address:	400054
Website:	MTNL landline disconnection

We have MTNL landline number of 26604748, which bill always paid before due date. This is to inform you that we raise the complaint that our Bill dated 01.10.15, Bill Amt- 1063.00, paid in MTNL Jogeshwari branch on 23.09.15. and received MTNL stamp of payment received. But because of your bad system updation every Month our MTNL line get disconnected, for this regard we spoken to your MTNL accounts department they said we need to submit MTNL Bill paid receipt copy and the system will update the same. We sent our person to submit the MTNL bill paid copy to MTNL khan office to update in the system and also spoken to Mr. Kale for the same. This is very ridiculous that still in December month MTNL line is disconnected and every time we have to call MTNL & start the same. The MTNL people don't have curtsey to update the system and MTNL customer suffer because unsystematic work of MTNL officers. as MTNL disconnected the line again Today on 24/12/2015, and today MTNL is close hence we can't contact or complaint. Even MTNLdon't inform the customer before disconnecting. This is very unprofessional way of working of MTNL, i have no words further, worse service. Regards, Kashmira [protected]