Maharashtra Natural Gas [Mngl] — bo no. 50179205 complaint id 10337115 more than half year gone connection not install or no any proper response from mngl

Jun 20, 2019

Updated by Sachin Digamber Mane STILL WAITING FOR REPLY REGARDING CONNECTION INSTALLATION THERE IS NO ANY REPLY TO MAIL AS WELL AS TELEPHONE. ALL COMMUNICATION MENTIONED BELOW.

Re: Complain Id[protected] After welcome email 6.5 Months (more than half year) has already been gone and till date & time gas connection has not been install.
From: Dr.Sachin Mane <[protected]@rediffmail.com> on Thu, 20 Jun 2019 09:09:07 Add to address book
To: 3 recipients | See Details

STILL WAITING FOR REPLY AND CONNECTION INSTALLATION

This is with reference to below mail still waiting for reply and action (connection has not been install till date and time).

Mr.Omnkar & Mr.Vishal expecting immediate action on below mail.

B.P.NO. 50179205
Sachin Digamber Mane
Sargam, Wing- C, Flat No.1705
Nanded City, Sinhagad Road,
Nanded Village, Pune.

From: "Dr.Sachin Mane"<[protected]@rediffmail.com>
Sent: Wed, 19 Jun 2019 11:10:16
To: "[protected]@mngl.in"<[protected]@mngl.in>, "[protected]@mngl.com"<[protected]@mngl.com>, "[protected]@mrmcs.com"<[protected]@mrmcs.com>
Subject: Fw: Complain Id[protected] After welcome email 6.5 Months (more than half year) has already been gone and till date & time gas connection has not been install.

STILL WAITING FOR REPLY AND CONNECTION INSTALLATION

This is with reference to below mail still waiting for reply and action (connection has not been install till date and time).

Mr.Omnkar & Mr.Vishal expecting immediate action on below mail.

B.P.NO. 50179205
Sachin Digamber Mane
Sargam, Wing- C, Flat No.1705
Nanded City, Sinhagad Road,
Nanded Village, Pune.

From: "Dr.Sachin Mane"<[protected]@rediffmail.com>
Sent: Tue, 18 Jun 2019 09:58:43
To: "[protected]@mngl.in"<[protected]@mngl.in>, "[protected]@mngl.com"<[protected]@mngl.com>, "[protected]@mrmcs.com"<[protected]@mrmcs.com>
Subject: Re: Complain Id[protected] After welcome email 6.5 Months (more than half year) has already been gone and till date & time gas connection has not been install.

This is with reference to below mail still waiting for reply and action (connection has not been install till date and time).

Mr.Omnkar & Mr.Vishal expecting immediate action on below mail.

B.P.NO. 50179205
Sachin Digamber Mane
Sargam, Wing- C, Flat No.1705
Nanded City, Sinhagad Road,
Nanded Village, Pune.

From: "Dr.Sachin Mane"<[protected]@rediffmail.com>
Sent: Mon, 17 Jun 2019 11:55:49
To: "[protected]@mngl.in"<[protected]@mngl.in>, "[protected]@mngl.com"<[protected]@mngl.com>, "[protected]@mrmcs.com"<[protected]@mrmcs.com>
Subject: Re: Complain Id[protected] After welcome email 6.5 Months (more than half year) has already been gone and till date & time gas connection has not been install.

This is with reference to below mail still waiting for reply and action (connection has not been install till date and time).

Mr.Omnkar & Mr.Vishal expecting immediate action on below mail.

B.P.NO. 50179205
Sachin Digamber Mane
Sargam, Wing- C, Flat No.1705
Nanded City, Sinhagad Road,
Nanded Village, Pune.

Thanks & Regards,

Dr. Sachin Mane
M.Sc.Ph.D. Microbiology.
Diploma Regulatory Affairs (BII),
Cell No. - + 91 [protected]/ [protected]

From: "Dr.Sachin Mane"<[protected]@rediffmail.com>
Sent: Tue, 11 Jun 2019 10:09:29
To: <[protected]@mngl.in>, <[protected]@mngl.com>, <[protected]@mrmcs.com>
Subject: Fw: Complain Id[protected] After welcome email 06 Months has already been gone and till date & time gas connection has not been install.

Hello MNGL Team,

Worst customer care service which I have found in my life no one is responding for installation date, whenever you will keep yourself in my place you will get idea how much irritating this thing to me.

Plz go through below email I have received welcome mail on 5 December 2018 and payment have been done in 14 January but till date and time connection has not been given or installed, I have complain more than 10 times but getting reply within 07-10 days (Complain Id[protected] it will be install. Now more than 06 month has already been gone and still there is no any action on same or connection has not been install.

I had contacted to all concerns like customer care more than 10 times, Mr.Visual more than 03 times, Mr.Omnkar more than 02 times and on unknown number [protected] more than 2 times but no one is providing proper installation date.

Mr.Omnkar assured me it will be done on or before 31 May then I agreed for same but again 11 June 2019 comes and connection has not been install.

Hope above matter shall be consider positively and connection will be within 03-07 days because there are already some connection have been install in Sargam which had been applied after my connection.

Thanks & Regards,

Dr. Sachin Mane
M.Sc.Ph.D. Microbiology.
Diploma Regulatory Affairs (BII),
Cell No. - + 91 [protected]/ [protected]

From: Customer Care <[protected]@mngl.in>
Sent: Sat, 11 May 2019 10:44:29
To: "Dr.Sachin Mane" <[protected]@rediffmail.com>
Subject: Re: Complain Id[protected] After welcome email 134 days has already been gone.and till date & timegas connection has not been install.


Dear Sir/Madam,

Thank you for contacting us,


We regret the inconvenience caused and wish to inform you that your request for PNG connection has been initiated and same shall be processed shortly.

Please be assured that we would pursue the same with the concerned team and keep you updated via mail and telephonic updates.

For further clarification or feedback, please feel free to call on our toll free helpdesk[protected] or email us on [protected]@mngl.in

Assuring you of our best services at all times.

Best Regards,

Customer Services – Maharashtra Natural Gas Limited.

On Sat, Apr 27, 2019 at 12:36 PM Dr.Sachin Mane <[protected]@rediffmail.com> wrote:

This is with reference to series of mails or complain till date and time I did not receive connection or any proper response so hope shall get connection as well as response ASAP.

Regards,
Dr.Sachin Mane
[protected]

From: "Dr.Sachin Mane"<[protected]@rediffmail.com>
Sent: Thu, 18 Apr 2019 09:18:54
To: <[protected]@mngl.in>, <[protected]@mngl.com>, <[protected]@mrmcs.com>
Subject: Complain Id[protected] After welcome email 134 days has already been gone.and till date & timegas connection has not been install.

Plz go through below email I have received welcome mail on 5 December 2018 and payment have been done in 14 January but till date and time connection has not been given or installed, I have complain 03 times but getting reply within 07-10 days (Complain Id[protected] it will be install but after welcome email 134 days has already been gone.and till date & time it has not been install.

Hope above matter shall be consider positively and connection will be install ASAP.

Thanks & Regards,

Dr. Sachin Mane
M.Sc.Ph.D. Microbiology.
Diploma Regulatory Affairs (BII),
Cell No. - + 91 [protected]/ [protected]

From: "Maharashtra Natual Gas Ltd." <[protected]@mngl.in>
Sent: Wed, 05 Dec 2018 21:47:40
To: <[protected]@rediffmail.com>
Subject: Welcome to MNGL


Dear Customer,



Welcome to MNGL Family. Please find attached your Welcome Communication.



Thanks & Regards,

Maharashtra Natural Gas Ltd.