[Resolved] Maharashtra Natural Gas [Mngl] — mnglnot ready to do installation even after 3 months from payment

Mangesh89

from Surat, Gujarat

Address:	Pune, Maharashtra, 411061
Website:	www.mngl.in

It has been more than 3 months, i have been following up to get the gas connection at my flat, at brahma palace, pimple gurav, pune

Bp no : 50109871

Have called the customer care multiple times, and the response i get is they have escalated my case on high priority, and will be resolved within 2 days. Have also mailed to their email address with all the details, but no action.
There is no other number on the website where you can call and escalate your issue.

I feel totally helpless & frustrated, not having anyone to take the accountability.

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Mar 14, 2018

Complaint marked as Resolved

Given new MNGL connection on 13 Mar 2018.

Maharashtra Natural Gas [MNGL] customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2018

Maharashtra Natural Gas [MNGL] Customer Care's response Dear Mr. Shingote,

With reference to your concern mentioned above and our telecon regarding activation of gas connection.

We regret the inconvenience caused and wish to affirm that the concern raised by you has been discussed and attended.

Should you need further assistance please feel free to call our Customer Care Service helpline number 020–65107600 or email us at [protected]@mngl.in

We greatly value your patronage and look forward to an opportunity to serve you better.

Thanks & Regards,

Customer Service Center

Maharashtra Natural Gas Limited.

Visit us at: www.mngl.in

Mar 14, 2018

Updated by Mangesh89 Thanks ...