Maharashtra Natural Gas [Mngl] — pipe gas connection is not active, amount paid on 18-dec-2019

atulbaviskar

from Mumbai, Maharashtra

Address:

Madhuban Co-op Hsg Society, Sr. No 36/4, Balewadi Pune-45, 411045

Pipe gas connection and meter is already in place at my flat in balewadi, pune, but my connection is not active. On inquiring they informed me to paid deposit of rs. 5500/- which i paid on 18-dec-2019 and constanly following up since then via customercare email id. It has been told to me that it will be address soon but i am surprised that fixing on/off knob and wall hooks takes more tha n a month in mngl.

I am writing this grievance on 19-jan-2020 exactly after waiting for 1 month and my query is not address by mngl customercare and neither by management team.

Looking forward to give timelines for each action or update customer timely via email/sms.

Atul baviskar
[protected]

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Jan 21, 2020

Updated by atulbaviskar No response or any action by MNGL team yet.

Jan 21, 2020

Updated by atulbaviskar My connection is not abandon I still have 562/- outstanding, attached is screenshot of reference.

Jan 27, 2020

Updated by atulbaviskar Kindly actitivate my pipe gas connection as soon as possible. There are no dues on me as I have already send the screenshot of meter. Please revert 560+/- due on my account and send executive as early as possible with wall hooks as they are broken.

Hope my mails or words are not going on deaf ears.

Atul Baviskar
[protected]

Jan 27, 2020

Updated by atulbaviskar Forward my query to [protected]@mngl.in