[Resolved] Maharashtra Natural Gas [Mngl] — wrong billing with fake readings

Priyamvada030

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411014
Website:	mngl.in

We did the gas pipeline connection in the month end of march 2018, but we have recieved a bill for the gas from january 2018.

To resolve this we had talked to the customer care on 9th june 2018 and also raised a complain for the same. The customer care people asked us to write an email with upadted reading and we did the needful.
Still we haven't received any proper response from the team. Nor does anybody came to take the meter reading till today.
This bill generating system is fake. You are requested to send the correct billing from the start i. E. March end 2018 till date.
I am providing the necessary details with the current updated reading as well the fake bill which we have recieved.
Hoping a quick response.

Consumer number/ b. P. No. : 50078718
Bill in name of: jimmy taraporwala
Meter no. : ray17293236

+2 photos

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Jul 2, 2018

Complaint marked as Resolved

They generated a new corrected bill with all necessary details. Thanks

Maharashtra Natural Gas [MNGL] customer support has been notified about the posted complaint.

Jul 02, 2018

Updated by Priyamvada030 Done. Thank You!

Verified Support

Jul 03, 2018

Maharashtra Natural Gas [MNGL] Customer Care's response Dear Mr. Jimmy,

With reference our telecon regarding your concern mentioned below.

We wish to confirm that the invoice has been rectified as per the meter snap shot.

Please be assured that we would pursue the same with the concerned team and keep you updated via mail and telephonic updates.

For further clarification or feedback, please feel free to call on our toll free helpdesk[protected] or email us on [protected]@mngl.in

Assuring you of our best services at all times.

Best Regards,
Customer Services – Maharashtra Natural Gas Limited.