Maharashtra State Electricity Distribution Co. Ltd — faulty meter and excess bill amount

Address:Thane, Maharashtra, 401305
Website:www.mahadiscom.in

I have complain about the high bill amount to MSRDCL in virar branch ( Chandansar Rd, Chandansar, Virar, Maharashtra 401305) but every time i only get one reply there is an issue in meter but there is no new meter available, so when we will receive the stock we will supply to you. kindly pay whatever the bill you have received and the concern person is not ready to give me this thing in written and i am been always forced to pay the high bill.

I am a middle class person who cannot afford to pay such high bills and there is no where i can get the help and sort my issue. My monthly bill always come between Rs400 to 500 and the concern department people have been visited to my property on 12/10/2018 and have confirmed that the bill should not be high if there is only 1 fan 1 Tv and 2 LED tube light. I have attached the image of the written note which he have given to me in written.

The bill copy i have also attached, i am not in position to pay the bill as it is still high what should i do now. Please resolve my issue soon as they will be coming to cut the electricity supply very soon as i have not paid the bills. I have made the payment of the high bill once thinking that the difference will be adjusted in my next bill but this is not the case i will not be getting any refund of the additional charge. Still the concern department person is demanding Rs1500 for meter replacement.
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Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.
Jan 16, 2019
Updated by Gauravkadam92
I have been waiting for the call back from customer care till now but so far I have not received any call or mail from their side about my complain. I have visited to the respective office but now i been force to pay the high outstanding bill then only my house electricity meter will be change and there is no guarantee whether the previous high bills arrears will be reverse back or will be adjusted in the up coming bills. i really donno what to do now i am completely helpless. The meter is available now but now i have no choice to pay again the high bill and for the new meter, where it is not my fault. Kindly call me on [protected] or mail on [protected]@gmail.com.

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    Mahadiscom / MSEB / MSEDCL Phone
    +91 22 2261 9100
    +91 22 2261 9300
    Mahadiscom / MSEB / MSEDCL Address
    Hongkong Bank Building, M.G. Road, Fort, Mumbai, Maharashtra, India - 400001
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