Maharashtra State Electricity Distribution Co. Ltd — Higher electricity bill

I live in Maharashtra, Palghar district over here we have single electricity distributor which is Maharashtra state electricity distributor Co.Ltd also known as Mahavitaran.

In my apartment the one who has Air conditioner installed they received the electricity bill of Rs 2000/- Average. I don't have AC but still my electricity bill crossed Rs2000 and I've been forced to pay bill of sum Rs2500/- for 4 or 5 months. I don't keep previous month bill pending, All the bills are paid on time because we have one handicapped person at home who's age is 18 years. My dad earns Rs14000/- in which we had to pay ₹2500 electric bill.

They fit the malfunctioning meter and after complaining for the same they fully denied by saying " Meter is OK " and at the end customer is forced to pay the higher amount of bill which shows high unit usage and blames the fridge and wiring of the house which is obviously not all the customer are going to get check the whole wiring of the house it cost too much for low income group.

I reached out many times to the local authorities not a single help they provide, don't even know how to behave with a customer, taken granted treated me as I'm the culprit and they are the king.
There is more descriptive details which I want to share but I can't type all over here it might be a long paragraph.

I emailed the issue regarding the same to the company's email id and not a single response from them.

This whole issue has occurred from many years and in 2022 it crossed the limit of my family patience and potential. It's been more than 6months I've requested them to change the meter and still not a single lead.

I'm very disappointed, mentally disturbed with such worst practices.

The employees over there working in a office don't even know how the electricity is been produced in India, what to say ? And they treated me like a stupid customer.

I've been looking for the genuine help I request any official who help please help due to inflation it's getting very difficult to run the house and we also have handicapped child at home who can't walk so basic fan and television is needed for his entertainment.

This high bill spike is major issue over here and don't know how much this electricity distributor is earning through it.
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    +91 22 2261 9100
    +91 22 2261 9300
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    Hongkong Bank Building, M.G. Road, Fort, Mumbai, Maharashtra, India - 400001
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