Maharashtra State Road Transport Corporation [Msrtc] — awful ac bus shivshahi, seats full of dust and tobacco spits!

Address:

Thane, Maharashtra, 400615

Greetings,
We travelled in shivshahi from nashik to borivali dated on 10th nov 2019 departing at 16:30. We had reserved three seats. The seats were covered with dust and tobacco with a scent of cigarettes, there were splashes of tobacco spits. When we asked the conductor what can be done then he reverted with an arrogant answer. So even after paying a sum for three seats we had to manage with two seats which were dirty and were haunted by mosquitos. Such experience is not expected in a ac bus and that too after charging a huge sum. The passenger besides us had his seat broken and then sat on the seat reserved by us the entire journey. This caused a sole discomfort and we nowhere look forward to travel in shivshahi again neither suggest anyone to do so. I would request mrstc or the bus operator to refund our money.

Review by,
Piyush dahiwadkar