Maharashtra State Road Transport Corporation [Msrtc] — Behaviour of conductor is disgraceful (hadapsar location)

Address:

411036

Dear sir/madam,

I had a reservation from swargate to baramti on[protected] at 8: pm but unfortunately i was not able to reach swargate, so i want to hadpsar before time.
There, i requested conductor to make the arrangements so that i can board the bus from hadapsar itself.
But when the bus reached hadapsar my seat was already allotted to another passenger, so i requested the conductor to allot me any seat available as i had to reach my destination on time.
But he dismissed my request & asked the driver to go ahead without me.
He threw my bus tickets & abused me.
This incident was very humiliating
The conductor absolutely has no sense of responsibility/humanity & communication what so ever.
I have to bear a loss because i wasnt allowed to board the bus for which i had a proper reservation.
Can you please answer me what is use of online reservation if the person cant board the bus with that ticket? & how come my seat was allotted to some one else?
Reservation bus details - (Allocated)
Mh-14
Bt1233

Thanks & regards,
Sachin murkute