Address: | 400066 | Website: | msrtc.maharashtra.gov.in |
I had booked a bus from borivili to pune at 5 pm on 11th october.
I was sitting at the bus stop since 4:30.
The information desk said that the bus will be here. I waited till 5:30 but still there was no announcement and no bus arrival.
I again went to the information desk and they said the bus has broken down. No announcement and no intimation was made. Not even a courtesy text message.
How pathetic can your services get?
The trust and reputation that you had built has gone to the dogs.
I even asked the 4:30 bus conductor if i can sit in the earlier bus.
He was rude and literally told me to get lost.
Is this how you want to behave? Is this how you treat customers?
Disgusting.
Dr. Akash iyer
[protected].
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