Maharashtra State Road Transport Corporation [Msrtc] — bus departure before timing

Address:	Beed, Maharashtra, 431122
Website:	msrtc

I booked ticket from official web site of MSRTC as per booking timing bus has to leave at 14:15 clock but bus leaved before it's official timing so i missed bus and when i asked same about concern entity they said timing on official web site is wrong . I couldn't argue more as his tone increased. As per departure time bus was not there . When i came early asked about my bus but they said there is no such bus on my route then i showed them my booking they said bus leaved . So there must be some time table confusion with bus stand and msrtc official web site because of that revenue passgers get suffered .for proof purpose i attached my ticket screen shot
So i want action or refund to my ticket.