Maharashtra State Road Transport Corporation [Msrtc] — bus not available and arrived

Address:Mumbai City, Maharashtra, 400703

I have reserved a seat in mumbai solapur bus whose departure time is 13.00 (1pm). Now it's 2.35pm and bus yet not departed. Is this the way is service? When i called to [protected] which is mumbai central depo number they are saying bus is not available and can't say when it will be available. I am waiting at vashi. I need explanation from your side. Who will be responsible for my loss as i am going to attend a important meeting.

Should i go to consumer court. This is pathetic service.
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No ordinary buses are available for reservation. Neither online nor on counters.
Forcing to buy only shivshahi tickets.

And shivshahi is not fully booked. Only 2 seats are booked.
Earlier because of less passengers bus was cancelled in the middle of the journey.

Please help and do the needful

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    Maharashtra State Road Transport Corporation [MSRTC] Phone
    +91 20 2612 6218
    +91 20 2612 2591
    Maharashtra State Road Transport Corporation [MSRTC] Address
    Pune Station, Pune, India - 411001
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