Maharashtra State Road Transport Corporation [Msrtc] — bus started it's journey without taking it's confirmed ticket passengers from thakkar plaza bus stand

Dear sir/madam,
This is make you aware about the above captioned subject, myself raju gavali was traveling from nasik to pune date29/5/18ticket time 17.12pm. Bus no. Mh09 1943. (Shivshahi bus) i put my luggage in bus and went outside the bus for taking snacks in front of bus. At drivers seat there was not driver to tell him.
In two minutes of period the bus went away without taking me, my seat no.26. Also one of the passenger seat no.25 also was out of bus when moved away. It means that neither driver nor conductor confirmed about if all the passengers were in who took the bus ticket. I catched the bus by taking auto as my luggage was in the bus.
At nasik road when i went to launch the complaint, the depo manager did not allowed me to lodge the complaint and used ir-reluctant language with me.
So i request you to instruct all depos from where bus leaves, the conductor or driver has to confirm the seat members are there in the bus or not.
Hope my complaint mail works positively to give better services to the customer i. E. Passenger. Whiling writing the. Complaint i am in the bus itself.
With regards.
Raju gavli.
[protected]