Maharashtra State Road Transport Corporation [Msrtc] — complaint about late of st at satara depot

Address:

Satara, Maharashtra

Today while travelling from satara st depo to phaltan. The st no. Mh 14 bt 3821... Late by 15 minuts. The actual departure time of the bus was as per schedule its 9.30..
But the bus was not leave till 9.45...
Then all passangers left the bus. Saying that the bus was punctured. And this was the last bus to phaltan as per ahedule... At 9.50. The conductor comes and says that the bus was cancelled due to tyre puncture.
My complaint is about that why the passangers should wait for half an hour.
All the peoples are got late to there destination.
The depot arranged another bus no. Mh 14. Bt 0953..
No announcement done by depot manager. Not informed to passanger by any source.
The staff of that particular bus was not performing there duties. And what about the depot manager doing in between he is also responsible. For that...
Please respond my complaint. My contact no is giiven below
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