Maharashtra State Road Transport Corporation [Msrtc] — conduction misbehave - s.t bus number mh.14 bt 3514

Address:

411017

Hi Team,

I want to share my experience with you and hoping you will take some action against the conductor.

On 14th Sep’18 morning 11:15 i went to Mumbai by Pune to Dadar S.T bus and had a good experience, So while coming back I decided to take again S.T bus.
I took bus from dadar (near to railway station) at 5:15 AM bus number MH.14. BT 3142, I asked conductor to give Pimpri ticket. he ask me to give 200rs I got confused coz while going to Mumbai I paid 170rs and how come going back its 200rs but still without arguing I gave him 200rs thinking may be from Mumbai to pimpri it would be 200rs. I gave him money and took the ticket. conductor move back started giving ticket to other guys. When I checked the ticket amount it was mentioned 170rs quickly I look back where is the conductor and he was looking at me only then in sign language I showed him ticket and said what is this you have to pay me 30rs back. Conductor said he will give later and after that slowly bus was totally full he has the change still he was not giving me, in a gap I asked four time to return the money. When he was not ready to give money and each time saying later I say he has 50rs, I told you give me 50rs will return 20 then he gave me in a rude way. When we reach to lonavala S.T stop from there within some distance there is snack center where all the S.T buses stop for refreshment. Conduction told he will move after 10 min, from the bus only two guys get down (me and one more guys) but the another guy he get down to buy water and he enter the bus and I went to washroom, I return back from washroom in four min and saw bus was not there. Conductor told bus will move in 10 min where as he took bus within 5/6 min. I was running here and there to see my bus finally I was sure bus left me, I told the driver from other bus that I miss the bus, I have to go pimpri. Luckly one bus was there which is also going pune and from the same route. That drive advise me to go by that bus as that is also S.T bus and I already had ticket. So I set in that bus.
Bus moved and after few min conductor came to me and I explain him all situation why am in this bus. He said still I have to give 60rs I said why? I already have ticket why should I take again. He started giving use less reason, first he told in the ticket It has been mentioned that It is not transferable and I checked and said where it is mention show me then he said no it’s not in the ticket but I know. Then he said there is the procedure you have to take step back side of the ticket and then only he can allow me to seat I said I miss bus from snack center how can I get step there also your S.T driver only told me to seat on this how come he don’t know if this is the rule, if this is the procedure then all the worker from transport should aware about this update. Then I said it’s a government bus and both is S.T bus and from the same route why required extra money listing this he started shouting on me like a cheap person he told ‘ Agar paise ni dega tho bus rok ke utar duga tujhe, paise deta hai ki bus roku’ so I gave him 60rs he gave me ticket. Then I said I will complete about this then he said ‘ Jaa jo karna hai karle koie mere kuch ni ukard sakta’ and then he shouting on me and talk in dirty language and the most shocking thing happen at the time of getting down.
I already informed conduction that I have to get down in pimpri, when we passed chinchwad and we were middle of chinchwad and pimpri he shout loudly at me ‘ oye chal idhar aa aur utar niche’ everyone in the bus was looking at me why conduction talking in such a bad language with him. I went to him near to bus door where he was seating I told him i have to get down in pimpri not here he said this is pimpri only go down I told this is highway and now way to go another side of the road and I could not walk on highway it’s risky. Still he shout on me and said ‘Chal uthar niche dimag mat kha’ and I have to get down middle of the highway and I worked almost half km to find the way to go other side of the road
Such a bad experience with S.T bus and with the cheap workers. It’s a thousand time better to pay more and go with Cab or Volvo atleast they respect the customer and give good service.
I suggest you guys do Alcohol check for this conductors and bus drivers
I want you to take action against this conductor for S.T bus number MH.14 BT 3514 I travelled on 15th Sep’18 I took bus from lonavala around 12 PM. He is the most cheapest, vulgar, dirty person I met in my life.

I’m hoping to get some reply about the action taken, I’m also thinking to go to media (FM radio) and ‘Times of India’ and soon will post same above article on PM Twitter as well.

Thanks
Vicky