Maharashtra State Road Transport Corporation [Msrtc] — depo manager of swargate

Hi.. I am jyoti mahasagar. I was booked ticket for shivshahi from swargate to solapur on the date of 6 the october
2018 time for bus is 6.30. I am regular passenger of shivshahi. Nd i contacted to depo manager of swargate nd aaked for ticket forwarding nd they required ticket print.
And i request him to i don't have print nd there will be no printer shops available in early morning. Till at 9 o clock i am waiting for that. Then also i can't get any response and i want immediate action for that nd revert also asap.
Nd one more thing i want confirmation about there will be required physical thicket nd if not available then on blank paper they should have me confirmation about next bus

Thanking you.